Legal

Privacy Policy

Last updated: 2026-05-28

This Privacy Policy explains how Super Shine Cleaning Service Sdn. Bhd. ("Super Shine", "we", "us") collects, uses and protects personal information when you visit https://cleaningservicesampang.my or engage our cleaning services.

Information we collect

  • Contact details — name, phone number, WhatsApp number, email and home address when you book a service.
  • Service details — home size, cleaning scope, photos you send for a quote, and scheduling preferences.
  • Payment records — invoice and payment confirmation. We do not store full card numbers.
  • Site usage data — basic analytics (pages viewed, device, country) via the site's analytics tool.

How we use your information

  • To respond to your enquiry, prepare quotes and schedule cleaning visits.
  • To send service-related WhatsApp or SMS messages (arrival confirmation, sign-off, follow-up).
  • To issue invoices and maintain accounting records as required by Malaysian law.
  • To improve our website and service quality based on aggregated usage data.

Sharing your information

We do not sell or rent personal information. We share data only with: cleaning team members assigned to your job, our accountants for invoicing, and authorised payment processors. We may disclose information if required by Malaysian law.

Data retention

Booking and invoice records are retained for at least seven years to comply with Malaysian tax law. Marketing-related contact details are removed within 30 days of an opt-out request.

Your rights

You can request access to, correction of, or deletion of personal information we hold about you. To exercise these rights, email us at hello@cleaningservicesampang.my or WhatsApp +60 16-982 5268.

Cookies

This site uses essential cookies for navigation and may use analytics cookies to understand site usage. You can disable cookies in your browser settings. Disabling cookies will not prevent you from using the site.

Third-party links

Our site links to external services (WhatsApp, Google Maps, Google Business Profile). Their use is governed by their own privacy policies, not ours.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top indicates when it was last revised. Material changes will be highlighted on the site or by direct notice.

Contact

Super Shine Cleaning Service Sdn. Bhd.
3B Jalan Wawasan Ampang 2/8, Bandar Baru Ampang
Ampang, Selangor 68000
Email: hello@cleaningservicesampang.my
Phone / WhatsApp: +60 16-982 5268